Research about video retail conducted by Invodo had break the common perception that had been circulating among the retailers. The following are the facts have been found:
Myth: A good video retail have a duration of no more than 30 seconds. More than that consumers will ignore them because they have short attention to it.
In fact, the duration of the video does not really matter, not of the quality and type of video. People would not rule out a video just because its longer duration. They will ignore the video if it does not display any useful information in making decisions. Educating and informative video will get consumers attention and they will watch it many times before finally taking a decision to buy.
More than a third of consumers (37 percent) spent more than three minutes to watch a product video demonstration. 66 percent of consumers watch video that contains information about the product as much as two times or more.
Myth: The use of video on the company website is considered as the “decoration”, it is good to have video, but it would not be a problem if there isn’t. This feature only helps improve the user experience.
In fact, the video plays a significant role. It also has become an important investment, more than realized by many brand owners. Video gives a considerable impact in buying decision.
Consumers are hoping that after watching the video, they can have better understanding about the products and services to buy, so they are more confident when purchasing the product.
66 percent of consumers claimed after saw a video demonstration so they have better understand on how a product works. While 52 percent of consumers admit after watching a video of a product before shopping online they become more confident and out of a desire to return the item.
Myth: The more casual and “YouTube style” of a video will look more authentic. It is considered effective in demonstrating the product and build credibility.
In fact, professionally produced video with good sound and lighting quality are valued by consumers. Consumers appreciate the good quality video and this kind of video is more influential in making a purchase decision.
More than half of respondents (54 percent) said that they would rather watch a professionally produced video. While 30 percent expressed no interest in buying products that the video was made unprofessional.
This Research is expected to change the retailers view of the video role in the sales. This study clearly helps retailers to prepare himself. So when the time comes, well prepared videos can significantly increase sales. Never again get caught up by the myths that turned out wrong.